Frequently asked questions

Safety and Security

Is the facility safe?

Yes. The area is well-lit and frequently patrolled by police. However, please exercise caution at night:
-Travel with a partner
-Be aware of your surroundings
-Do not linger in the lot
-Lock your vehicle
-Do not leave valuables inside in plain sight

Billing and Payments

How do I rent and pay for a space?

All of the paperwork is done online. Payment is by credit or debit card.
Go online and reserve the type of storage you’d like and complete the information requested. Then text or email the following to us:
-Driver’s license
-Registration (or title) for the vehicle
-Registration (or title) for the trailer (if any)
-Proof of insurance
-Several clear photos of the vehicle from several angles (including the license plate and all registration numbers)

Visit this link for additional information

When is the rent due?

The rent is due on the first of the month and is paid in advance. There are no refunds if you end the lease early. The first month is pro-rated though.

What is I cannot pay the rent by the first of the month?

You have a 10-day grace period to make the full payment. After the 10th of the month, a late fee will be applied (plus applicable taxes) to your rent. Please pay your bill on time.
Unpaid rent is a breach of the lease agreement and your vehicle may be towed off the lot.

What if there is an unauthorized charge on my card?

Do not automatically dispute the charge. Please contact us first. Usually it is due to our automated payment system and we can resolve the issue very quickly.

Available Services

Is there a bathroom available?

There are no public facilities onsite but there are many options just west on Martin Luther King Jr Drive that you can use.

Is water available?

We will be providing water in the near future.

Is electricity available?

We will be providing electricity shortly.

Policies

Do you offer daily or weekly parking?

Yes. We offer daily and weekly parking through our partner, Truck Parking Club. Truckers and rent and pay for a spot online. Monthly parking is managed on our website.

Do you offer longer-term parking or storage?

All of our leases are monthly and continue as long as you’d like to stay.

Can I work on my vehicle while it is on the lot?

Only very minor repairs are allowed (vacuuming, wiper blades, car washing, etc). No heavy maintenance or other repairs are allowed. For example we do not allow oil changes, tire removal, brake work, electrical work, or other similar mechanical work.

Is access 24 x 7?

Yes. For outdoor storage you have 24×7 access.
However, for indoor storage the access is strictly limited. The indoor storage is a shared space and the vehicles are tightly packed in for winter. You can retrieve your vehicle in an emergency but it may take some time and will be subject to additional fees.

Can I be disruptive?

No. Please be nice. Don’t litter, cause disturbances, or break anything. Thanks!

Facility Information

How do I operate the gate?

The gate can be opened from your mobile phone or via the keypad. The gate will close automatically in about thirty seconds after you pass. There are sensors in the pavement that will detect a vehicle, so approach the closed gate slowly when leaving. It will open automatically. For detailed information visit this page.

Do you have boat storage?

Yes. Both outside and inside storage is available.

Do you have car storage?

Yes. Both inside and outside storage is available.

Can I store an empty boat trailer?

Yes!

Do you have camper or RV storage?

Yes. Both inside and outside storage is available.

Is there room to turn around?

Yes, there is plenty of room to turn around and back into a space—even for semi-tractors.

Do I have an assigned spot?

Yes. For outdoor parking you will have a spot assigned to you.

Insurance

Do you insure my vehicle and property?

No. We do not offer insurance for any of your property. You must maintain full insurance while your vehicle is stored or parked with us.

Can I cancel liability insurance while my vehicle is stored on your lot?

No. Please keep the vehicle fully insured otherwise you may be liable if your vehicle cause damage to other vehicles or facilities. Your insurer may offer a discount while the vehicle is in storage, though.

Preparing to Store Your Vehicle

How should I prepare my boat for storage?

Disconnect the battery, properly winterize and ensure the fuel tank is no more than 25% full

ow should I prepare my car for storage?

Disconnect hte battery, properly winterize and ensure the fuel tank is no more than 25% full